Terms of Service

1. Acceptance of Terms

By accessing and using the Ravi Jewellers export website (export.ravijewellers.lk), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Nature of the Website

This website is a B2B product catalogue and inquiry platform. It is not an e-commerce store. No products can be purchased directly through this website. Product listings, specifications, images, and pricing (where shown) are indicative and subject to confirmation via direct inquiry.

3. Product Information

• All product images are representative. Actual products may vary slightly in colour, finish, and weight.
• Weight ranges, purity markings (e.g., 22KT, 18KT), and specifications are approximate and subject to confirmation at the time of order.
• Minimum Order Quantities (MOQ) are starting points and may be negotiated.
• Product availability is not guaranteed and depends on current inventory and production capacity.

4. Inquiry Submissions

By submitting an inquiry, you consent to being contacted by our sales team via email, phone, or WhatsApp regarding your product interest. Submitting an inquiry does not constitute a binding order or contract. All orders are finalized only through direct communication and written confirmation.

5. Intellectual Property

All content on this website — including product images, descriptions, brand marks, logos, and design elements — is the property of Ravi Jewellers (Pvt) Ltd and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

6. Pricing & Payment

Gold jewellery prices are subject to daily gold market rates and are finalized at the time of order confirmation. All pricing, payment terms, and trade terms are communicated directly to verified buyers and are not displayed on this website.

7. Export & Shipping

Ravi Jewellers ships to international markets. Shipping terms, insurance, customs duties, and import regulations are the responsibility of the buyer unless otherwise agreed. We provide guidance on export documentation upon request.

8. Limitation of Liability

We strive to ensure all information on this website is accurate and up-to-date. However, we do not guarantee the completeness or accuracy of any information. To the fullest extent permitted by law, Ravi Jewellers shall not be liable for any direct, indirect, or consequential damages arising from the use of this website.

9. Governing Law

These terms are governed by the laws of Sri Lanka. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Colombo, Sri Lanka.

10. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website constitutes acceptance of the revised terms.

11. Contact

For questions about these terms, contact us at:
Email: info@ravijewellers.lk
Address: 115 Sea Street, Colombo, Sri Lanka