Privacy Policy
Last updated: March 2026
1. Who We Are
Ravi Jewellers (Pvt) Ltd (“we”, “our”, “us”) is a 22KT gold jewellery manufacturer and exporter based at 115 Sea Street, Colombo, Sri Lanka. This privacy policy explains how we collect, use, and protect your personal information when you use our website at export.ravijewellers.lk.
2. Information We Collect
When you submit an inquiry form on our website, we collect:
- Full name
- Company name
- Email address
- Phone / WhatsApp number
- Country
- Business type
- Product interest and requirements
We also automatically collect non-personal data such as browser type, device type, and pages visited through analytics tools to improve our website experience.
3. How We Use Your Information
- To respond to your product inquiries and provide quotations
- To communicate about bulk orders, shipments, and specifications
- To improve our website and product offerings
- To comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Storage & Security
Your inquiry data is stored securely on our servers. We implement industry-standard security measures including HTTPS encryption, input sanitization, and rate limiting to protect your data from unauthorized access or misuse.
5. Data Retention
We retain inquiry data for up to 24 months to support ongoing business relationships. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
7. Cookies
Our website uses essential cookies for functionality (such as remembering recently viewed products) and optional analytics cookies to understand how visitors use our site. You can manage your cookie preferences using the cookie consent banner shown on your first visit.
8. Third-Party Services
We may use third-party services such as Google Analytics for website analytics and Google Maps for our location display. These services have their own privacy policies governing data collection.
9. Contact Us
For privacy-related inquiries or to exercise your rights, contact us:
Email: info@ravijewellers.lk
Address: 115 Sea Street, Colombo, Sri Lanka
Phone: +94 77 737 3337